About Hotemax
Global hotel supplies supplier trusted by 500+ hotels in 57 countries.
Who We Are
Established in 2009, Hotemax is a trusted hotel supplies supplier based in China. We specialize in hotel supplies and amenities that combine comfort, durability, and style — designed to meet the demands of global hospitality.
Our portfolio includes bed linens, towels, robes, slippers, and amenities, all crafted to international standards of safety and performance. With 3 advanced factories, 1,000+ skilled workers, and a global sales team of 40+ professionals, we ensure every client receives consistent quality and measurable ROI.
Built on the principle of “Quality First, Credit Uppermost, Customer Supreme,” Hotemax is committed to delivering products and partnerships that elevate guest experiences and strengthen hotel brands.
Our Mission & Vision & Values
The principles that guide everything we do
Our Mission
Creating warm homes together with global hotels
We believe every guest deserves an exceptional experience, and premium textiles are fundamental to achieving that goal while maximizing our hotel partners’ return on investment.
Our Vision
Leading the hotel industry by building high-end brands
We aspire to be the preferred global partner for hoteliers seeking to elevate their guest experience through superior hotel supplies solutions that drive both satisfaction and profitability.
Our Values
Quality First, Credit Uppermost, Customer Supreme
Our values guide every decision we make — ensuring honesty in partnerships, excellence in products, and long-term satisfaction for our clients.
Numbers Speak
Measurable excellence built over more than a decade. Hotemax has delivered premium textile solutions to 200+ hotels across 57 countries — always with certified quality and trusted service.
Our Founder & CEO
Gilly Zhang
Ms. Gilly Zhang brings over 16 years of experience in the hospitality industry, specializing in end-to-end supply solutions for luxury hotel projects worldwide. Throughout her distinguished career, she has successfully led hotel supplies programs, including hotel textiles and amenities, for five-star hotels across Europe, North America, the Middle East, and Southeast Asia.
Her expertise spans hotel linens, disposable bathroom amenities, and the wider hospitality supply chain, including furniture, lighting, and decorative accessories. Known for her attention to detail and commitment to quality, Ms. Zhang has built long-term partnerships with leading international brands, earning a reputation for reliability and customer-first service. Her leadership continues to drive Hotemax’s mission of delivering consistent value and innovative solutions to global hospitality clients.
From day one, our vision has been to create more than just textiles - we craft solutions to boost guest experiences. Every thread, every stitch, every product that leaves our factories carries our commitment to helping hotels create warm, luxurious homes away from home for their guests. This passion for perfection has driven us to serve over 500 hotels across 57 countries, and it continues to inspire us every day.
Meet Hotemax Team
Behind every product we deliver is a team of passionate professionals. our strength lies in the people behind every order, from the first inquiry to the finished product, our teams work together to ensure you receive satisfied hotel supplies with unmatched service.
Our Customer Support Team
Our 40+ international customer support professionals are dedicated to understanding your needs, recommending the best solutions, and providing 24/7 service across time zones. They speak the language of hospitality and focus on building long-term partnerships.
Every team member is trained in industry expertise, clear communication, market research, international shipping, and trade terms — ensuring every client enjoys a seamless purchasing experience. Whether you have a question or a special requirement, our business team is always ready to respond promptly with personalized, professional solutions.
Our Design Team
Our in-house designers and product developers bring your ideas to life. From custom patterns and colors to logo embroidery and packaging, they ensure every hotel supplies products reflects your hotel’s brand identity. With strong market insight and fast sampling, the team delivers designs that balance style, function, and guest comfort.
Our Production Team
Our production team is the cornerstone of Hotemax’s success and the key to delivering every order with client satisfaction. Each year, we reinvest part of our profits into worker training and continuous improvement, ensuring our people grow alongside our business, technology upgrading and clients`new requirements.
With 1,000+ skilled workers across three specialized factories, the team ensures every product meets international hospitality standards. From weaving to finishing, they combine advanced technology with rigorous quality control to deliver consistency, reliability, and scale.
Our Certifications
Recognition and standards that validate our commitment to excellence, Over the years, we’ve achieved ISO 9001, OEKO-TEX Standard 100 and FDA-Compliant Processes.
Why Hotels Worldwide Choose Hotemax
Hotemax delivers hotel supplies solutions that maximize both guest satisfaction and ROI, here are our unique advantages that set us apart in the industry
Proven Global Track Record
Trusted by Ritz-Carlton, Four Seasons, Sheraton, Westin, and Pullman, with successful partnerships in 57 countries over 16+ years.
Manufacturing Excellence
Three specialized factories, 1,000+ skilled workers, and state-of-the-art equipment ensure scalable, certified production for both boutique hotels and global chains.
Cost-Competitive Quality
Direct factory pricing and value engineering deliver the perfect balance of quality, durability, and cost-efficiency — without middleman markups.
Customization Expertise
Unlimited options in fabrics, colors, patterns, and branding. Our in-house design team provides free consultation and quick turnaround sampling.
Comprehensive Service
A true one-stop partner: from design and prototyping to production, global logistics, and 24/7 after-sales support
Quality & Sustainability
Certified by ISO9001, OEKO-TEX, and FDA, Eco-friendly materials, durability testing, and sustainable production practices reduce both waste and costs.
Our Valuable Partners
The goal of Hotemax is to elevate guest experiences and strengthen the brand value of hotels worldwide. We are committed to delivering high-quality, customer-satisfied hotel supplies solutions that meet the diverse needs of global hospitality. Thank you to the many hotels and resorts that have chosen Hotemax — together, we create more comfortable, elegant, and memorable stays for guests across the globe.
Sustainability & Commitment
Hotemax is committed to environmental responsibility, integrating sustainable practices across our production and operations. We minimize environmental impact by using eco-friendly materials, energy-efficient manufacturing, and recyclable packaging — ensuring our textiles deliver comfort with the least possible footprint.
Eco-Friendly Materials
Energy-Efficient Manufacturing
Durable Products
Sustainable Packaging
Let’s Build Your Hotel’s Next Guest Experience
Partner with Hotemax and join over 500 hotels worldwide who trust us for premium hotel supplies & hotel amenities, certified quality, and sustainable solutions. Our team is ready to provide tailored solutions within 12 hours.