How Hotemax Ship Your Hotel Supplies & Amenities

Worldwide Shipping Made Simple for Hotels

Hotemax cooperate with professional and qualified shipping forwarders to provide cost-effective, fast and safe shipping service to our clients. From carton to container, we ship hotel supplies to worldwide with reliable timelines, certified packing, and comprehensive support, save your time and cost.

What Trade Terms We Use

We support all major Incoterms to fit your project needs:

  • EXW – Pickup at our factory
  • FOB – Freight arranged from Chinese ports
  • CIF – Freight + insurance to your destination port
  • DAP/DDP – Door-to-door delivery, duties/taxes handled by us

Usually, we use FOB incoterms for quotation, if you want to use other incoterms, please do tell us first, then we will quote you accordingly.

How We Ship Your Hotel Supplies From China

Hotemax always recommend the best suitable methods for shipment based on your order, we support different shipping methods including sea shipment, air freight, train and air express, we can also ship goods directly to your own shipping forwarder or warehouse in China.

The right mode for every shipment:

Methods Cost Speed Best Use Case
Sea Freight (FCL/LCL)
Most economical
15–60 days for different areas
Bulk orders, full projects, planned rollouts
Air Freight
Moderate
7–15 days
Urgent replenishments, hotel openings
Express Courier
Highest
7–10 days
Samples, small urgent orders

Our Shipping Process

From our factory floor to your front desk, every order follows a clear, accountable process:

1

Packing & Quality Check

When production finish, we will do final quality check, then pack and label the goods as per your requirements, and send photos and videos for you to approve.

2

Shipping Confirmation

When goods are ready to ship, our team will confirm the shipping requirements with you again, including address, labeling, timeline, etc..

3

Booking & Documents

After you confirmed the shipping details, we will contact shipping forwarder for booking and prepare the documents, like booking, CI, PL, C/O, etc…

4

Export & Transit

After shipping forwarder picks up the goods and shipment arranged, we will provide you the tracking number or B/L copy and estimated arrival time, and update status timely.

5

Customs Clearance

No matter what incoterms we use, our team support the customs clearance with our best to make the process smooth and simple for you, guarantee the goods arrive on time.

6

Final Delivery

When goods arrive, we will notify you, and you may need to arrange inspection and pick up at your airport or sea port if you use sea or air freight, or just wait at your desk if by air express.

What are Lead Time & Typical ETAs

Hotemax always wants to deliver the order as soon as possible with quality guaranteed. Below are our normal lead time and shipping ETAs for your reference:

Production Time: 20–35 days (It will depend on order details)

Transit Windows:

  • China → US West Coast: 14–18 days
  • China → US East Coast: 25–30 days
  • China → Europe: 25–28 days
  • China → Middle East: 18–22 days
  • China → SE Asia: 5–10 days
  • Air Freight: 7–20 days worldwide
  • Express Courier: 5–10 days worldwide

Containers Shipped Out From Our factory This Week

Ready to Start Your Hotel Project?

Join 500+ hotels worldwide who trust Hotemax for reliable, professional hotel supplies. Let’s discuss how Hotemax can elevate your hotel’s guest experience the same standard of quality and comfort.

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