Dubai is adding thousands of new hotel rooms1 this year. Every property needs linens, furniture, amenities, and equipment. If you’re managing a hotel opening or renovation, you’re probably asking: "Who should I buy from?"
We researched Dubai’s hotel supply market to answer that question. We compared products, prices, and delivery times across major suppliers. We checked certifications and reviewed customer feedback.
This guide shows you the suppliers powering Dubai’s hospitality scene. You’ll learn what they sell, how to vet them, and why local sourcing often beats international imports.
What you’ll find here:
- Rankings of top 10 suppliers with specialties and price ranges
- Product categories explained (FF&E, OS&E, amenities, HORECA)
- Step-by-step supplier vetting process
- Cost comparison: Dubai vs. international imports
- 2025 market trends affecting your purchasing decisions
The Top 10 Hotel Suppliers in Dubai (2025 Rankings)
We ranked these based on experience, product range, customer reviews, and delivery capabilities. All maintain local inventory in Dubai or JAFZA.
1. Danube Hospitality ⭐ 4.6/5
Founded: 1990s | Specialty: Complete HORECA solutions
What they sell:
- Chinaware: AED 15-80/piece
- Commercial kitchen equipment: AED 5,000-50,000
- Furniture sets: AED 2,000-10,000
Why choose them: Serve 2,000+ outlets across GCC. ISO-certified. Same-week delivery for Dubai orders.
2. Infinity Hotel Supplies ⭐ 4.5/5
Founded: 2010s | Specialty: Large-scale pre-opening projects
What they sell:
- Complete FF&E packages: AED 50,000-500,000/project
- OS&E bundles: AED 10,000-100,000
- Linens: AED 50-150/set
Why choose them: Completed 500+ hotel installations. Global procurement network. Good for multi-property chains.
3. Al Andalus Hotels Suppliers ⭐ 4.7/5
Founded: 2001 | Specialty: Guest amenities and security
What they sell:
- Room safes: AED 800-2,500
- Bathroom accessories: AED 20-100/unit
- Toiletries: AED 5-25/unit
Why choose them: 24+ years experience. 1,000+ clients in MENA. Culturally appropriate products (oud-scented amenities).
4. Impruve LLC ⭐ 4.6/5
Founded: 2019 | Specialty: Flexible customization
What they sell:
- Hotel linens: AED 45-120/set
- Custom furniture: AED 1,500-8,000/piece
- Lighting fixtures: AED 200-1,500
Why choose them: Fast-growing with competitive prices. Strong quality control. Popular with mid-tier hotels.
5. Indigo Hospitality Supplies ⭐ 4.8/5
Founded: 2000s | Specialty: Luxury properties
![indigohospitality](https://hotemax.com/wp-content/uploads/2025/10/Indigo-Hospitality-Supplies.webp" "indigohospitality")
What they sell:
- Premium toiletries: AED 15-50/unit
- Designer cutlery: AED 30-120/piece
- Scent marketing systems: AED 2,000-10,000
Why choose them: RFID tracking technology. Value-engineering services. Best for five-star properties.
6. A To Z World Hospitality Supplies ⭐ 4.5/5
Founded: 2007 | Specialty: Sustainable products
What they sell:
- Kitchen equipment: AED 500-15,000
- Bamboo linens: AED 60-140/set
- Tableware: AED 10-80/piece
Why choose them: Strong eco-friendly options. DEWA-compliant products. Custom manufacturing.
7. Hotel Concepts ⭐ 4.4/5
Founded: 2000s | Specialty: OS&E with showroom
What they sell:
- Tableware: AED 8-60/piece
- OS&E packages: AED 5,000-40,000
- Banquet supplies: AED 20-200/unit
Why choose them: 5,000 sq ft showroom in Dubai. See products before ordering. GCC and Africa export.
8. Yellow Sky Facility Supply LLC ⭐ 4.5/5
Founded: 2007 | Specialty: Emergency fulfillment
What they sell:
- Glassware: AED 5-35/piece
- In-room accessories: AED 15-80/unit
- Premium linens: AED 70-180/set
Why choose them: 24-hour emergency delivery across Dubai. Large local inventory. Global brand partnerships.
9. ZEKE Trolleys ⭐ 4.6/5
Founded: Early 2000s | Specialty: Custom trolley design
What they sell:
- Room service trolleys: AED 1,200-4,500
- Housekeeping carts: AED 800-2,500
- Kitchen transport: AED 1,500-6,000
Why choose them: Niche specialist. Ergonomic designs. Serve five-star hotels and cruise liners.
10. Metro Hotel Supplies LLC ⭐ 4.4/5
Founded: 2010s | Specialty: Budget-friendly solutions
What they sell:
- Guest amenity kits: AED 10-35/kit
- Bath linens: AED 25-90/set
- Front-of-house accessories: AED 15-60/unit
Why choose them: Competitive pricing. Flexible MOQs. Good for independent properties and startups.
Understanding Product Categories
Hotel supplies fall into four main categories. Each supplier specializes in different areas. Understanding these categories helps you find the right partner.
🛏️ FF&E (Furniture, Fixtures & Equipment)
What it includes: Beds, sofas, desks, lamps, artwork, curtains
Typical costs: AED 2,000-10,000+ per room
Lead times:
- Standard items: 2-4 weeks
- Custom orders: 8-14 weeks
Top suppliers: Infinity, Danube, KAPH ME
🍽️ OS&E (Operating Supplies & Equipment)
What it includes: Kitchen equipment, cleaning supplies, tableware, back-of-house tools
Typical costs: AED 8-60/piece for tableware, AED 500-5,000/unit for equipment
Lead times: 3-5 days for standard items (most suppliers keep local stock)
Top suppliers: Hotel Concepts, A To Z, Danube
🧴 Guest Amenities & Toiletries
What it includes: Shampoo, soap, slippers, bathrobes, tea sets
Typical costs:
- Basic: AED 5-20/unit
- Mid-range: AED 20-35/unit
- Luxury: AED 35-50+/unit
Lead times: 2-5 days from local suppliers
Top suppliers: Al Andalus, Indigo, Metro
🍴 HORECA Essentials
What it includes: Restaurant chinaware, glassware, commercial cooking equipment
Typical costs: AED 15-80 for plates, AED 5,000-50,000 for industrial equipment
Lead times: 3-7 days for standard items
Top suppliers: Danube, A To Z, Yellow Sky
Quick Comparison Table
| Supplier | FF&E | OS&E | Amenities | HORECA | Delivery Time |
|---|---|---|---|---|---|
| Danube Hospitality | ✓✓✓ | ✓✓✓ | ✓✓ | ✓✓✓ | 3-7 days |
| Infinity Hotel Supplies | ✓✓✓ | ✓✓✓ | ✓✓ | ✓✓ | 5-10 days |
| Al Andalus | ✓ | ✓✓ | ✓✓✓ | ✓ | 2-5 days |
| Indigo Hospitality | ✓✓ | ✓✓ | ✓✓✓ | ✓✓ | 3-6 days |
| A To Z World | ✓✓ | ✓✓✓ | ✓✓ | ✓✓✓ | 4-8 days |
Legend: ✓✓✓ = Extensive range | ✓✓ = Good selection | ✓ = Basic offering
How to Vet Suppliers (5-Step Process)
Step 1: Check Certifications
What to look for:
- ISO 9001 (quality management systems)2
- SASO certification (UAE/Saudi safety standards)3
- ISO 14001 (environmental, if sustainability matters)
Why it matters: About 90% of established suppliers have these. Missing certifications often means quality shortcuts.
Action: Ask suppliers to email certificate copies. Verify registration numbers online.
Step 2: Review Customer Feedback
Where to look:
- Google reviews (aim for 4.4+ stars with 50+ reviews)
- Industry LinkedIn groups
- Direct references from the supplier
What to check:
- How do they respond to negative reviews?
- Do past customers mention delivery delays?
- Any patterns in complaints?
Red flag: Suppliers who refuse to provide client references.
Step 3: Order Samples
Typical cost: AED 500-1,000 including shipping
What to test:
- Product quality matches descriptions
- Packaging protects items during transit
- Delivery meets promised timeline
For linens: Wash samples 3-5 times. Quality should hold up.
For amenities: Check packaging quality and scent strength.
Step 4: Negotiate Terms
MOQ reality: Most Dubai suppliers require AED 5,000-10,000 minimum orders
What to negotiate:
- Bulk discounts (typically 10-15% on orders above AED 25,000)
- Payment terms (many require 50% upfront, 50% on delivery)
- Delivery schedules (split large orders if needed)
Pro tip: Bundle different product categories for better discounts.
Step 5: Verify Delivery and Warranties
Get specific dates: Change "within 2-4 weeks" to "by [specific date]"
Standard timelines:
- Dubai stock: 5-7 days
- Custom orders: 8-14 weeks
- International sourcing: +2-4 weeks
Warranty expectations:
- Furniture: 1-2 years
- Equipment: 6-12 months
- Amenities: Returns for defects only
Important: Get warranty terms in writing before ordering.
🚩 Red Flags to Avoid
- No physical address or showroom in Dubai
- Prices 30%+ below market average
- Unwilling to provide samples
- No clear return policy
- Pressure to pay 100% upfront
- Poor communication (leads to order errors)
- Can’t explain certification status
What’s Changing in 2025
🌱 Sustainability Requirements
What’s happening: DEWA requires hotels to reduce waste4 by 30% by 2026
How it affects you:
- About 65% of suppliers now offer eco-certified products
- Bamboo linens cost approximately 20% more than cotton
- FSC and REACH certifications becoming standard tender requirements
Example: A To Z’s bamboo linens use less water during production and meet DEWA standards
📱 Technology Integration
What’s happening: RFID tracking and AI procurement5 tools spreading
How it affects you:
- RFID tags in amenities (around AED 100/unit) reduce theft
- AI systems predict reorder points automatically
- Better integration with property management software
Reality check: This technology works best for larger properties with 100+ rooms
🇦🇪 Local Sourcing Growth
What’s happening: Hotels shifting from international imports to GCC sources
Why:
- 2-4 day delivery vs. 2-4 weeks
- No JAFZA customs delays6
- Easier returns and quality control
- Lower total costs (shipping + customs + VAT)
The numbers: Local sourcing has increased approximately 25% in the past two years
Dubai Suppliers vs. International Imports
We compared total procurement costs for a typical hotel project. Here’s what we found:
Cost Comparison Example
Scenario: 100-room hotel ordering linens, amenities, and basic furniture
| Cost Factor | Dubai Supplier | International Import |
|---|---|---|
| Product cost | AED 100,000 | AED 85,000 |
| Shipping | Included | AED 8,000 |
| Customs processing | AED 500 | AED 3,500 |
| VAT (5%) | AED 5,025 | AED 4,825 |
| Total | AED 105,525 | AED 101,325 |
| Delivery time | 5-7 days | 3-4 weeks |
The Real Cost: Time
Dubai suppliers typically cost similar or slightly more upfront. But consider:
Faster delivery = Earlier opening
- International: 3-4 weeks delivery
- Dubai: 5-7 days delivery
- Time saved: 2-3 weeks
For a 100-room hotel at typical occupancy, those extra weeks represent significant revenue. The small upfront savings disappear quickly.
Quality Control Advantage
With Dubai suppliers:
- Visit showrooms before ordering
- Easier returns (same-city logistics)
- Direct communication
- Quick replacements if needed
With international imports:
- Returns require international shipping (expensive)
- Communication delays across time zones
- Quality issues discovered after long wait
- Replacement delays compound problems
Common Problems (And Solutions)
Problem 1: Delivery Delays
What happens: Supplier promises 2 weeks, takes 4 weeks
Solution:
- Build buffer time into project schedules
- Get delivery dates in writing
- Ask about their typical on-time percentage
- Have backup suppliers for critical items
Problem 2: Quality Doesn’t Match Samples
What happens: Bulk order arrives with lower quality than samples
Solution:
- Order small test batch before full order
- Include quality specifications in contract
- Reserve final payment until quality inspection
- Document everything with photos
Problem 3: Minimum Order Too High
What happens: You need AED 3,000 worth, they require AED 10,000 minimum
Solution:
- Partner with nearby hotels to combine orders
- Ask if they have lower MOQ for first-time clients
- Consider buying extra inventory for future needs
- Check if they accept partial orders with higher per-unit pricing
Problem 4: Communication Breakdowns
What happens: Language barriers or unclear specifications lead to wrong orders
Solution:
- Provide visual references (photos, drawings)
- Confirm everything in writing via email
- Use supplier’s account manager as single point of contact
- Do video calls to review samples before bulk production
Frequently Asked Questions
Q: What are the best amenities suppliers in Dubai?
Al Andalus, Indigo, and Metro lead this category. Al Andalus offers culturally appropriate products like oud-scented toiletries. Indigo targets luxury properties. Metro provides budget-friendly kits starting around AED 10 per unit.
Q: How much do hotel supplies actually cost?
It varies widely by quality level:
- Guest amenities: AED 10-50/unit
- FF&E furniture: AED 1,000-5,000/piece
- Complete 100-room package: AED 50,000-150,000
Dubai suppliers typically price 10-15% below European imports. Prices fluctuate based on AED exchange rates and global material costs.
Q: Where do I find FF&E suppliers for new hotels?
Infinity Hotel Supplies and KAPH ME specialize in complete FF&E for new properties. They handle design consultation through final installation. Typical timelines run 8-14 weeks from order to completion.
Q: What sustainable options exist?
A To Z offers bamboo linens. Several suppliers provide FSC-certified furniture and REACH-compliant products7. Recycled materials cost about the same as standard options now. Around 65% of major suppliers carry DEWA-aligned products.
Q: Which suppliers handle large chain orders?
Danube Hospitality and Infinity specialize in multi-property procurement. They offer volume discounts (typically 10-20% depending on size). Both maintain GCC-wide delivery networks.
Finding Your Right Match
For complete turnkey projects: Danube or Infinity handle everything from furniture to amenities
For premium guest experience: Al Andalus or Indigo specialize in high-end amenities
For budget-conscious properties: Metro or Impruve offer quality without premium pricing
For sustainability focus: A To Z leads in eco-certified products
For specialized needs: ZEKE (trolleys), Yellow Sky (emergency orders)
Your Next Steps
1. Shortlist 2-3 suppliers based on your needs (budget, timeline, product category)
2. Request quotes and samples from each supplier
3. Use our vetting checklist:
- ✓ Check certifications
- ✓ Review customer feedback
- ✓ Test samples
- ✓ Negotiate terms
- ✓ Verify delivery timelines
4. Start with a small order to test the relationship before committing to large contracts
5. Document everything in writing to prevent disputes
Dubai’s hotel supply market offers solid options for every budget and quality level. Local suppliers provide speed advantages8 that often outweigh small price differences from international imports.
The vetting process takes time upfront but prevents expensive problems later. Most procurement managers report that investing 2-3 weeks in proper supplier evaluation saves months of headaches during project execution.
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Dubai Department of Economy and Tourism data showing 5,000+ new hotel rooms opening in 2025, with total inventory reaching 157,144 keys across 748 properties. This represents significant growth driving demand for hotel suppliers. ↩
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ISO 9001 is the international standard for quality management systems, specifying requirements for organizations to consistently provide products and services that meet customer and regulatory requirements. This certification demonstrates a supplier’s commitment to quality processes. ↩
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SASO (Saudi Standards, Metrology and Quality Organization) certification ensures products comply with technical regulations required for the Saudi and UAE markets. This certification is essential for suppliers operating in the GCC region. ↩
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Dubai’s Sustainable Tourism initiative requires hotels to meet 19 sustainability requirements covering energy efficiency, water conservation, waste management, and staff engagement. The certification aligns with UAE’s Net Zero 2050 Strategy. ↩
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RFID (Radio Frequency Identification) technology enables real-time tracking of hotel linens, amenities, and assets through embedded tags and wireless readers. This reduces theft by 20-30% and improves inventory accuracy. ↩
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Jebel Ali Free Zone (JAFZA) is the Middle East’s largest customs bonded zone, connecting sea, air, and land logistics. The single customs bonded area reduces cargo transfer times and simplifies import procedures for Dubai-based suppliers. ↩
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ISO certifications for hotels include ISO 9001 (quality), ISO 14001 (environmental), ISO 22000 (food safety), and ISO 45001 (occupational health). FSC (Forest Stewardship Council) and REACH (chemical safety) certifications ensure sustainable and safe product sourcing. ↩
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Dubai’s Free Zones and customs clearance procedures offer simplified import processes with tax exemptions, full foreign ownership, and faster cargo clearance compared to traditional international shipping routes. This benefits hotels sourcing locally. ↩
