
Finding reliable hotel suppliers in China can feel overwhelming. Thousands of manufacturers claim to offer the best quality. Pricing varies wildly. Certifications are hard to verify.
China controls 40% of global hospitality manufacturing. The cost savings typically range from 30-50% compared to Western suppliers. But choosing the wrong partner leads to quality issues, delayed shipments, and frustrated guests.
This guide shows you how to evaluate suppliers properly. You’ll see detailed profiles of 10 verified manufacturers. You’ll learn practical steps for vetting partners and managing imports.
Why Source Hotel Supplies from China?
China’s hotel supplies market reached $50 billion in 20241. Growth came from domestic tourism recovery and consistent global demand.

Cost advantages are significant. A hotel bathrobe costs $15 in the US but $5-8 from Chinese manufacturers. Hotel slippers drop from $0.50 to $0.20 per unit. These savings compound when outfitting 100+ rooms.
Guangdong province hosts over 3,600 hotel supply manufacturers2. They cluster near major ports like Yantian. This proximity reduces shipping time by 7 days compared to northern Chinese factories. It also cuts logistics costs by 5-8%.
The manufacturing ecosystem supports customization. Suppliers control entire production chains. They handle embroidered towels, custom-scented toiletries, and private-label packaging. Sample production takes 7-14 days. Full orders ship in 3-6 weeks.
Raw materials are domestically available. Cotton, plastics, metals—no import delays or currency fluctuations adding costs. This gives Chinese manufacturers speed and price advantages.
Quality has improved dramatically. Top suppliers now hold ISO 90013, OEKO-TEX4, and GMPC certifications. These match Western manufacturer standards.
Challenges exist. Language barriers complicate communication. Time zones require flexibility. Quality varies between suppliers. That’s why proper vetting matters.
Essential Criteria for Evaluating Chinese Hotel Suppliers
Proper evaluation protects you from costly mistakes. Here’s what separates reliable suppliers from risky ones.

Certifications That Matter
Request certificate copies. Don’t trust claims without proof.
ISO 90013 proves quality management systems exist. BSCI certification shows ethical labor practices. GMPC (Good Manufacturing Practice for Cosmetics) is required for toiletries. OEKO-TEX4 ensures textiles are free from harmful chemicals.
These certifications reduce defect rates by 40% according to EU safety reports. They also simplify customs clearance.
Export Track Record
Look for suppliers serving 50+ countries. This experience means they understand international standards. They handle shipping documentation correctly. They’ve dealt with different regulatory requirements.
Suppliers working with major hotel chains have proven reliability. Brands like Hilton, Marriott, and Ritz-Carlton don’t partner with unreliable manufacturers.
Minimum Order Quantities (MOQs)
Many Chinese suppliers require 1,000+ units per item. This creates problems for smaller hotels furnishing only 30-50 rooms.
Better suppliers offer flexibility. Some accept 100-500 units for initial orders. Others waive MOQs for sample testing. This flexibility signals interest in long-term partnerships rather than one-time transactions.
Response Quality and Speed
Send an inquiry. Track response time. Replies within 24 hours with detailed answers indicate good communication. Waiting 3+ days for vague responses is a warning sign.
Test suppliers with specific technical questions. Can they explain thread counts? GSM ratings for towels? Fabric composition percentages? These answers reveal actual product knowledge.
Sample Policies
Never order bulk without testing samples first. Reputable suppliers charge $20-100 for samples. Some waive fees for orders exceeding specific minimums.
Samples should match production quality exactly. Watch for "golden samples" that don’t represent actual production standards.
Customization Capabilities
Most hotels need branding. Embroidered logos on bathrobes. Custom scents for toiletries. Private label packaging.
Strong suppliers have in-house design teams. They produce prototypes within 48-72 hours. Ask about their design process. Do they offer digital renderings? How many revisions are included? What’s the typical turnaround time?
Top 10 Hotel Supplies Suppliers in China
This list is based on verified certifications, client portfolios, export volume, and production capabilities. Each supplier has a proven track record serving international hotels.

1. Hotemax (Shenzhen Guanghengda Technology Co., Ltd.)

Website: hotemax.com
Experience: 16+ years
Certifications: ISO 9001, OEKO-TEX
Client base: 500+ hotels across 57 countries
Notable clients: Ritz-Carlton, Four Seasons, Westin, Marriott, Holiday Inn Express
Hotemax specializes in hotel textiles and supplies. Product range includes bedding, towels, bathrobes, pillows, mattress protectors, and toiletries. They operate 3 self-owned factories with 1,000+ skilled workers.
Quality standards include 500+ wash cycle testing on all textiles. Materials are hypoallergenic and eco-friendly. Independent testing confirms products are free from harmful chemicals.
Customization capabilities are comprehensive. Free in-house design services. Custom colors, jacquard weaves, embroidery, and private-label packaging. Material options include premium cotton, linen, microfiber, and eco-certified fabrics.
Lead times: 1-3 days for custom designs, 15-25 days for production. Quote turnaround within 12-48 hours. Order flexibility ranges from 50 to 50,000+ pieces.
Direct manufacturer pricing delivers 20-30% savings versus traditional suppliers. Support includes 28+ international sales professionals with 24/7 service and dedicated account management.
Best for: Hotels of all sizes needing certified textiles with full customization and proven luxury-brand quality.
2. DERBAL (Guangzhou DERBAL Hospitality Co., Ltd.)

Certifications: ISO 9001, BSCI
Projects completed: 5,000+ globally
DERBAL offers end-to-end manufacturing. Product range includes amenities, linens, furniture, and guest room accessories. They handle complex orders including NFC-enabled room guides and custom scent development.
Direct factory control eliminates middleman markups. You get manufacturer pricing with full customization options.
Best for: Large hotel chains needing turnkey FF&E and amenity solutions.
3. Yangzhou ECO AMENITIES Co. Ltd.

Specialization: Hotel toiletries exclusively
Products: Soaps, shampoos, conditioners, lotions
This specialist focuses on OEM/ODM partnerships for major international chains. Eco-friendly packaging is their strength. They offer biodegradable tubes, recycled paper boxes, and refillable containers.
Custom formulation capabilities allow unique scent profiles. Hotels can create signature fragrances guests remember.
Best for: Hotels prioritizing eco-friendly toiletries with custom formulations.
4. Peanu Textile Hospitality Supply Ltd.

Experience: 15+ years
Certifications: OEKO-TEX
Products: Bedding, towels, bathrobes, spa linens
Peanu serves luxury properties worldwide with bespoke linen programs. Thread counts up to 1000. Egyptian cotton options. Custom weaving patterns. Quality matches European manufacturers.
OEKO-TEX certification ensures no harmful chemicals. Important for guests with sensitivities.
Best for: Luxury hotels needing premium, certified textiles.
5. ELIYA HOTEL LINEN Co. Ltd.

Client base: 5,000+ hotels globally
Products: Bed, bath, and spa linens
Large-scale operations give ELIYA purchasing power for raw materials. They pass savings to customers. Full FF&E textile packages simplify ordering. One supplier, one shipment, coordinated delivery.
Fast sample-to-production turnaround. Large inventory of common items enables quick shipping.
Best for: Mid-to-large hotels wanting comprehensive linen packages with fast delivery.
6. GALAXY Hospitality (Guangzhou Galaxy Hotel Supplies Co., Ltd.)

Certifications: ISO-certified
Client reach: 150+ countries
Notable clients: Four Seasons, Ritz-Carlton
GALAXY serves luxury properties. Products include duvets, towels, bathrobes, table linens, and décor items. ISO-certified processes ensure durability through hundreds of wash cycles.
Quality control maintains defect rates below 1%. Consistency across batches.
Best for: Five-star hotels requiring proven luxury-grade linens.
7. iHotel Guest Amenities Co. Ltd.

Specialization: Accessory items
Products: Slippers, cosmetic sets, personal care kits, dental kits
Global distribution network enables faster delivery to most regions. Private-label capabilities help hotels create branded amenity programs. Reasonable MOQs for mid-sized properties.
Best for: Hotels building comprehensive guest amenity programs.
8. Jetway (Yangzhou Jetway Daily Chemicals Co., Ltd.)

Founded: 2001
Specialization: Amenity kits
Products: Soaps, PE tubes, slippers
OEM/ODM customization includes proprietary fragrance development. Eco-sustainability focus throughout production. Plastic use reduced by 35% since 2020. Biodegradable options available across product lines.
Best for: Hotels needing high-volume disposable amenities with eco options.
9. Fulilai Hotel Furniture Co. Ltd.

Specialization: High-end FF&E furniture
Services: Design-to-delivery including 3D rendering
Bespoke fixed and movable pieces for five-star properties. Portfolio includes lobby installations and outdoor furniture. You see exactly what you’re getting before production starts through 3D visualization.
Best for: New hotel builds or major renovations requiring custom furniture.
10. SANHOO (Guangdong Sanhoo Hotel Supplies Co., Ltd.)

Founded: 2010
Products: Bed and bath linens, amenities, guest room accessories
One-stop hospitality supplier. Competitive pricing attracts budget-conscious buyers. Lead times often 2-3 weeks faster than competitors. Broad product range reduces supplier management complexity.
Best for: Value-focused hotels needing reliable supplies without premium pricing.
Supplier Comparison Table
| Supplier | Specialization | Certifications | Client Examples | MOQ Flexibility | Lead Time |
|---|---|---|---|---|---|
| Hotemax | Full range: textiles, linens, toiletries | ISO 9001, OEKO-TEX | Ritz-Carlton, Four Seasons, Westin, Marriott | High (50-50,000 pcs) | 15-25 days |
| DERBAL | Amenities, linens, furniture, FF&E | ISO 9001, BSCI | 5,000+ projects | Medium | 6-8 weeks |
| Yangzhou ECO | Toiletries only | GMPC | Major chains (OEM) | Medium | 2-4 weeks |
| Peanu Textile | Premium linens | OEKO-TEX | Luxury properties | Low flexibility | 4-6 weeks |
| ELIYA | Bed/bath/spa linens | ISO | 5,000+ hotels | Medium | 3-5 weeks |
| GALAXY | Luxury linens | ISO | Four Seasons, Ritz-Carlton | Low flexibility | 4-6 weeks |
| iHotel | Slippers, amenity kits | Standard | Mid-high tier hotels | High | 2-4 weeks |
| Jetway | Disposable amenities | GMPC | Global chains | Medium | 3-5 weeks |
| Fulilai | Custom furniture | ISO | Five-star properties | Low flexibility | 6-10 weeks |
| SANHOO | One-stop supplies | Standard | Mid-tier hotels | Medium | 2-3 weeks |
How to Vet and Partner with Chinese Suppliers
Proper vetting prevents costly mistakes. Follow these steps.

Order and Test Samples
Focus on your top 3-5 priority items first. Sample fees typically run $20-100 per item.
Wash textile samples 3-5 times. Check for fading, shrinkage, and whether seams hold. For toiletries, test them yourself for scent and texture.
Compare samples from 2-3 suppliers side-by-side. Quality differences become clear quickly.
Conduct Factory Verification
Virtual factory tours work well as initial screening. Request live video calls walking through production areas. Look for clean facilities, modern equipment, and active quality control stations.
For orders exceeding $50,000, consider third-party audits. SGS and Intertek charge $300-500 per audit. They verify production capacity, quality systems, and certifications. Worth the investment when order size justifies it.
Use Secure Payment Methods
For established suppliers with strong track records (like those in this guide), standard payment terms work well: 30% deposit to start production, 70% balance before shipping.
For new or unverified suppliers, use more protection:
- Split payments: 30% deposit, 40% during production, 30% after inspection
- Letters of credit for large orders over $50,000 (banks release payment only when shipping documents prove goods were sent)
- Start with small test orders under $5,000 to verify reliability before placing larger orders
Never pay 100% upfront to suppliers you haven’t worked with before.
Negotiate Beyond Price
Negotiate multiple terms:
- Payment structure (standard: 30% deposit, 70% before shipping)
- Lower MOQs for initial trial orders – many suppliers reduce minimums by 30-50% for first orders
- Sample cost credits against your first bulk order
- Faster production schedules if you have urgent deadlines
Annual volume commitments typically earn 10-15% discounts. Negotiate this upfront if you’ll place multiple orders throughout the year.
Document Everything
Put all specifications in writing. Include:
- Exact materials and thread counts
- Color codes (Pantone numbers)
- Logo placement and dimensions
- Packaging requirements
- Quality standards and acceptable defect rates
Written agreements prevent misunderstandings. They also provide recourse if issues arise.
Understanding logistics prevents delays and unexpected costs.

Shipping Methods and Realistic Costs
Sea freight is most cost-effective for bulk orders. A 20-foot container costs $1,500-2,500 to major ports. Transit time: 20-35 days depending on destination.
Air freight works for urgent orders. Costs run 5-8 times higher than sea freight. Transit time: 5-7 days. Use it for rush orders or small high-value items only.
Express shipping (DHL, FedEx) makes sense for samples. Expect $80-200 for a 5kg package. Delivery in 3-5 days.
Choose FOB (Free On Board)5 terms when possible. This means the supplier delivers goods to the port, then you control shipping from there. You often negotiate better freight rates than supplier-arranged shipping. Common terms: FOB Shenzhen or FOB Guangzhou.
Current Tariff Rates
Tariffs vary by product and destination. US rates for 2025:
- Hotel linens: 7-12%
- Towels and bathrobes: 9-15%
- Toiletries: 0-6.5%
- Furniture: 0-10%
Use the Harmonized Tariff Schedule (HTS) lookup tool6 to find exact rates for your specific products. Factor these into your budget from the start.
Some suppliers offer assembly in Vietnam or Thailand. This can reduce tariffs but typically adds 5-10% to product costs.
Quality Inspection Guidelines
Pre-shipment inspection makes sense when:
- Your order exceeds $20,000
- You’re working with a new supplier for the first time
- The products are complex or highly customized
Third-party inspectors (SGS, Intertek, Bureau Veritas) charge $300-500. They visit the factory before shipping to verify products match specifications, quantities are correct, and there are no defects.
For orders under $20,000 with established suppliers, request detailed photos and videos before shipment instead.
Cargo Insurance
Insurance typically costs 1% of shipment value. It covers loss, damage, or theft during transit. One damaged container can eliminate your profit margin.
Verify if your supplier includes insurance. Most don’t. Add it through your freight forwarder if needed.
Common Import Problems and Solutions
Problem: Quality doesn’t match samples
Solution: Order pre-shipment inspection for first orders. Include detailed specifications in your contract with photos of approved samples.
Problem: Delayed shipments
Solution: Avoid ordering during Chinese Spring Festival (late January/early February) and Golden Week (early October). Add 2-3 weeks buffer time to your first order timeline.
Problem: Customs holds
Solution: Work with experienced freight forwarders who handle documentation. Ensure products are classified correctly using HS codes7.
Problem: Communication breakdowns
Solution: Confirm all details in writing via email. Use WhatsApp or WeChat for quick daily updates, but follow up with email documentation.
Problem: Damaged goods upon arrival
Solution: Specify packaging requirements in your purchase order. Get cargo insurance (1% of order value). Document damage immediately with photos for insurance claims.
Realistic Timeline Expectations
For established suppliers from this list:
- Sample ordering and testing: 2-3 weeks
- Negotiation and order placement: 3-5 days
- Production time: 3-5 weeks (textiles), 6-8 weeks (furniture)
- Shipping time: 3-5 weeks (sea freight)
- Customs clearance: 3-7 days
- Total: 10-16 weeks
For new, unverified suppliers:
Add 2-3 weeks for additional vetting, factory audits, and inspection time.
Subsequent orders move faster (8-12 weeks) since samples and specifications are already finalized.
Smart Sourcing Strategies
Start with a test order. Place your first order for 1-2 months of inventory only. This tests the supplier relationship before committing to larger volumes.
Time orders strategically. Avoid Chinese Spring Festival (late January/early February) when factories close for 2-3 weeks. Production lead times also extend 1-2 weeks before and after major holidays.
Visit for large commitments. If you’re placing annual orders exceeding $100,000, visit the factory. Best times: March-May or September-November. You can combine visits with trade shows like Hotelex Shanghai (March) or Canton Fair (April and October) to meet multiple suppliers efficiently.
Build relationships gradually. Consistent orders over 6-12 months earn you priority during busy seasons. Response times improve. Problem resolution gets faster.
Key Takeaways
Budget Realistically:
- Calculate total landed cost: product + shipping + tariffs + insurance
- Shipping costs vary by method and volume:
- Sea freight (full container): 5-10% of product cost
- Sea freight (LCL/partial container): 10-15% of product cost
- Air freight: 20-40% of product cost
- Tariffs: 7-25% depending on product category
- Example: $10,000 textiles via sea (full container) = ~$11,500-13,000 total delivered to US
- First orders with established suppliers: 10-16 weeks
- Avoid Chinese Spring Festival (late Jan-early Feb) and Golden Week (early October)
Choose Suppliers Smart:
- Verify certifications: ISO 9001, OEKO-TEX, GMPC (toiletries), BSCI
- Look for proven clients from major hotel chains
- Test with samples of your top 3-5 priority items ($20-100 each)
- Check MOQ flexibility—negotiate 30-50% lower minimums for test orders
Protect Your Investment:
- Standard terms: 30% deposit, 70% before shipping (for established suppliers)
- New suppliers: split into 3 payments (30/40/30) with inspection before final payment
- Get cargo insurance (1% of value) for sea freight
- Pre-shipment inspection for orders over $20,000 or new suppliers
- Put all specs in writing: materials, colors (Pantone codes), dimensions, logos
Expect Real Savings:
- Direct manufacturers offer 30-40% lower product costs than Western suppliers
- Total savings after shipping and tariffs: 20-30% on landed costs
- Annual volume commitments: additional 10-15% discount
- Use FOB shipping terms to control freight costs
Your Action Plan:
- Pick 2-3 suppliers from this list matching your product needs
- Request catalogs and verify certifications
- Order samples of priority items and test them (wash 3-5 times)
- Place test order: 1-2 months of inventory, under $10,000
- Scale up after confirming quality and delivery reliability
The suppliers in this guide serve major hotel chains worldwide. Start with smaller orders to build confidence. Most hotels find their sourcing process becomes routine by the second or third order.
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Provides comprehensive market analysis of China’s hospitality industry with growth projections through 2029, including market size data and key trends. ↩
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Offers detailed statistics and insights on China’s hotel industry, including regional manufacturing concentration and supplier distribution data. ↩
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Official ISO standard page explaining the internationally recognized quality management system certification requirements and what it guarantees for manufacturers. ↩ ↩
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Details the world’s leading textile safety certification that tests products for over 100 harmful substances to ensure consumer safety and product quality. ↩ ↩
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Clear explanation of FOB (Free On Board) shipping terms, defining when risk and costs transfer from seller to buyer in international trade. ↩
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Official US International Trade Commission tool to look up exact tariff rates (duty percentages) for specific products being imported into the United States. ↩
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US government resource explaining Harmonized System (HS) codes used for classifying products in international trade and determining customs duties. ↩