Top 10 Hotel Suppliers in USA: 2025 Buying Guide by Category

The US hotel supply industry doesn’t have an authoritative "top 10" list. The market is too specialized—furniture manufacturers don’t compete with linen suppliers, and Group Purchasing Organizations control billions in spending without distributing products directly.

The market reached $280.63 billion in 2025 and is projected to hit $395.69 billion by 2030¹ (7.1% annual growth, per Grand View Research). This guide organizes suppliers by category—the way hotel procurement actually works—and includes lead times, minimum orders, and warnings most guides won’t tell you.

Why Rankings Are Complicated

Trade publications track hotel management companies, not suppliers. Three forces reshaped the industry between 2021-2025: consolidation through acquisitions, Group Purchasing Organizations gaining dominance, and sustainability requirements becoming mandatory rather than optional.

Home Depot reacquired HD Supply in 2020. Aramark bought Avendra for $1.35 billion in 2017. Consolidated Hospitality Supplies acquired American Hotel Register in 2021. Private equity drove most deals, and the pattern continues—expect more acquisitions through 2026 as smaller regional players get absorbed.

Here’s what most guides won’t mention: these acquisitions often hurt service quality for 12-18 months post-merger while companies integrate systems and reduce headcount. Properties have reported waiting 6 weeks for orders that used to take 10 days because distribution centers got consolidated.

Group Purchasing Organizations like Entegra ($36B purchasing power) and Avendra International ($20B globally) now negotiate contracts for thousands of hotels. They wield more influence than traditional distributors, but they take a cut—someone’s paying for that, and it’s built into the pricing whether you realize it or not.

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Comprehensive Distribution & Operating Supplies

These companies stock thousands of products across multiple categories. They’re your one-stop shops, though "one-stop" doesn’t always mean "fastest" or "cheapest."

Guest Supply (Guest Worldwide)

Sysco Corporation² backing since 2001 | Rebranded Guest Worldwide 2019

Scale: $1.5B revenue | 25,000+ customers | 100+ countries | Lead time: 3-7 days most items

What sets them apart is vertical integration—they operate Guest Supply (distribution), Gilchrist & Soames (luxury toiletries manufacturing), and Manchester Mills (textiles). When you order Gilchrist & Soames amenities through them, you’re buying direct from the manufacturer. That matters for consistency, though their custom amenities run 8-12 weeks, not 3-7 days.

The catalog spans 30,000+ products: linens, amenities, housekeeping supplies, furniture. Somerset, NJ headquarters coordinates 1,000+ employees across 340 distribution centers in 10 countries. Marriott, Hilton, Hyatt, and IHG all use them, from budget properties to luxury resorts.

The catch: Customer service quality varies dramatically by region. Their Northeast distribution is excellent. West Coast operations improved after 2022 restructuring, but Texas and Florida still report slower response times. Their EcoVadis Silver Medal for Gilchrist & Soames and "Forever Accessories" FSC certified packaging matter if your guests care about sustainability—and increasingly, they do.

Minimum orders: $500 for most accounts, waived for established customers.

HD Supply

Home Depot backing since December 2020 reacquisition | Founded 1974

Scale: $5-8.5B revenue | 100+ distribution centers | 10,790-12,000 employees | Lead time: 5-10 days

Here’s the reality: HD Supply’s customer service declined after the Home Depot reacquisition. Response times doubled according to industry feedback. What used to take one call now takes three. However, their freight-free delivery and 100,000+ product catalog still make them hard to beat for midscale properties that prioritize price over white-glove service.

Atlanta, GA headquarters manages products across maintenance supplies, furniture, linens, amenities, housekeeping supplies, electrical, plumbing, HVAC, and custom signage. Best Western, Choice Hotels, Wyndham, La Quinta, and Comfort Inn are major clients.

The "RenovationsPlus" program works well for property upgrades if you plan 90+ days ahead. Their "ideallygreen℠" marks 1,600+ eco-friendly products, though the selection skews toward cleaning supplies and paper goods rather than guest-facing items.

Minimum orders: $250, but shipping costs eat into savings on smaller orders despite "freight-free" claims. Read the fine print.

American Hotel Register Company

160 years old (founded 1865) | Consolidated Hospitality Supplies ownership since 2021

Scale: $756.2M revenue | 70,000+ products from 5,000 brands | 10+ distribution centers | Lead time: 7-14 days

The 2021 acquisition brought capital investment and improved inventory levels. Lead times dropped from 21 days to 7-14 days for most items, though custom imprinted products still run 4-6 weeks. Vernon Hills, IL headquarters coordinates 283 employees serving Best Western, Choice Hotels, Clarion, Comfort Inn, and thousands of independent properties.

Their strength is breadth—70,000+ products means they usually have what you need, though not always the cheapest version. The "Registry" private label offers solid quality at 15-20% below name brands. The "Living Green" collection covers every category, which matters more to marketing teams than to actual sustainability impact, but guests don’t know the difference.

Minimum orders: None for established accounts, but expect slower shipping on orders under $300.

Supplier	Revenue	Products	Centers	Lead Time	Min Order
Guest Worldwide	$1.5B	30,000+	340	3-7 days	$500*
HD Supply	$5-8.5B	100,000+	100+	5-10 days	$250
American Hotel Register	$756.2M	70,000+	10+	7-14 days	None*

*Waived for established customers

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Group Purchasing Organizations (GPOs)

GPOs don’t sell products—they negotiate volume discounts and take a cut of transactions. Most procurement guides recommend them universally, but here’s what they won’t tell you: single properties with strong local supplier relationships often negotiate better pricing directly. The GPO’s "preferred suppliers" pay to be preferred, and those costs get built in somewhere.

Entegra Procurement Services

World’s largest hospitality GPO | $36B purchasing power | Sodexo subsidiary

Entegra negotiates with suppliers based on combined member volume. Hotels access pre-negotiated contracts without individual negotiation, typically saving 10-30% compared to list prices—though comparing "list price" to actual negotiated direct pricing tells a different story.

The real value is in categories where you lack leverage: specialty equipment, technology, and smaller-volume items. For high-volume commodity purchases like towels and sheets, you can often beat GPO pricing by playing three suppliers against each other if you’re ordering sufficient volume.

Co-founded HARP (Hospitality Alliance for Responsible Procurement)³ in October 2023 with major hotel chains. Suppliers not in Entegra’s network miss thousands of potential customers who default to approved vendors, which creates a self-reinforcing cycle.

Makes sense for: Multi-property operations, hotels spending $500k+ annually, properties without dedicated procurement staff.

Avendra International

Founded 2001 by Marriott (55%), Hyatt, Fairmont, ClubCorp, IHG | Aramark acquired $1.35B in 2017

Scale: $20B global procurement power | $5B+ annual purchasing spend | 650+ companies at 8,500+ locations

Rockville, MD headquarters. 410-414 employees generating $215.3M in service fee revenue—that’s the cut they take, built into your costs. Their 2,600+ supplier agreements cover 2.2 million products worldwide, and they serve over half the top 30 hotel chains.

Avendra’s strength is international operations after acquiring European GPOs (Pelican Procurement, Expert Cost Control, Trinity Purchasing, First Choice Purchasing). If you operate hotels in multiple countries, their cross-border standardization saves headaches. For US-only operators, the value proposition is less clear.

They partnered with EcoVadis for supplier sustainability assessments, which matters if you need to report ESG metrics to ownership or investors. If not, it’s checkbox compliance.

Membership fees: Free to $5k annually depending on volume and property count. They make money on transaction fees, not membership.

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Hotel Furniture Manufacturers

Furniture is where lead times kill projects. Most procurement guides gloss over this. A common mistake is hotels signing furniture contracts 90 days before opening, then discovering custom pieces need 16 weeks. You’re either delaying your opening or buying off-the-shelf furniture that doesn’t match your design.

Kimball Hospitality

North America’s largest hospitality furniture supplier | 40 years experience | HNI Corporation ownership since June 2023⁴

Scale: ~$198M revenue | 95 employees | 191,000 sq ft campus in Jasper, IN | Lead time: 12-16 weeks custom, 6-8 weeks standard programs

Named 2024 Hospitality Furniture Manufacturing Company of the Year by Hospitality Business Review. They furnished 14,000+ Las Vegas casino hotel rooms and serve properties from 3-star Springhill Suites through 5-star Four Seasons.

Custom guestroom furniture, seating, tables, and public space furniture (D’Style brand). They create headboards, bed bases, nightstands, wardrobes, dressers, lounge chairs, dining chairs, counter stools, and benches. Marriott, Hilton, Hyatt, IHG, Sonesta, Choice Hotels, Radisson, Wyndham, MGM, and Four Seasons all use them.

Recent projects include Graduate Knoxville, JW Marriott Desert Springs, Le Meridien Essex Chicago, The Godfrey Hotel Detroit, and Hotel Indigo Del Mar.

The reality: Kimball’s premium pricing works for luxury brands that need customization and can plan ahead. Midscale properties often find better value with Northland or regional manufacturers, especially if timelines are tight. Their "concierge-style" service is excellent, but you’re paying for it—budget 25-40% more than economy alternatives.

Minimum orders: Typically 20+ rooms, though they’ll work with smaller boutique projects if the design complexity justifies it.

Northland Furniture

Nearly 50 years (founded 1976) | 42,000 sq ft facility in Bend, OR | Lead time: 8-10 weeks custom, 4-6 weeks standard

Owner Jim Hughes reopened operations in 2004 after brief economic closure. About 35 employees with many maintaining 15-30 years tenure—that craftsmanship shows in build quality and attention to detail.

Hotel guestroom furniture, timeshare furniture, senior living furniture, restaurant/café seating. Collections include Coastal, Mountain, Highway, Axiom, Newberry, Thielsen, Mazama, and Lassen—all with Pacific Northwest aesthetic using natural materials, wood, earthy colors, and clean lines.

Regional leader in Pacific Northwest hospitality furniture, emphasizing Made in USA and domestically sourced materials. Marriott, Wyndham, Hilton, Hampton Inn, Best Western, Radisson, Comfort Inn, Shilo Hotels, and Better Homes & Gardens are clients.

Why hotels choose them: Faster turnaround than Kimball (8-10 weeks versus 12-16 weeks), 10-year warranty longer than industry standard, and Pacific Northwest aesthetic works surprisingly well in boutique mountain resorts and coastal properties. Low VOC finishes and build-to-order model (zero inventory) reduce environmental impact.

The trade-off: Less brand recognition than Kimball, and some chain hotels require approved vendors lists where Northland isn’t included. For independent properties, that doesn’t matter.

Minimum orders: Flexible—they’ve done single restaurant projects and 100+ room hotels.

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Hotel Textiles & Linen Specialists

Here’s what many guides miss about hotel linens: commercial-grade quality matters less than wash cycle durability. A 300-thread-count sheet rated for 200 wash cycles outlasts a 600-thread-count retail sheet rated for 50 cycles. Ask suppliers for wash cycle ratings, not just thread counts.

DZEE Textiles

Founded August 27, 2001 | Orlando, FL + Knoxville, TN + Las Vegas, NV warehouses | Lead time: 24-48 hours

Scale: 10,000+ customers | 4.8-star rating (87 reviews) | A+ BBB rating

This is the supplier most procurement managers overlook because they lack the marketing budget of larger competitors. Their direct-to-customer model eliminates intermediaries, resulting in factory-direct pricing typically 20-40% below traditional distributors for comparable quality.

Bed linens (sheets, duvet covers, comforters, pillows, protectors, mattress pads, bed bug encasements), bath linens (towels, pool towels, gym/spa towels, robes), housekeeping supplies, amenities, and appliances (coffee makers, irons with ETL listing). Proprietary "Mikado Towels" brand emphasizes commercial-grade construction.

Why this works: Three-warehouse distribution enables 24-48 hour shipping across most of the US. 24/7 online ordering. Flexible quantities with no minimums. Orlando warehouse pickup available for Central Florida properties.

Customer testimonials report 3-10+ years continuous service, which matters more than marketing materials. President Zafar-iqbal Mohammad and Manager Huma Yousuf respond personally to customer service issues—you’re not navigating phone trees.

Best for: Independent properties, budget to midscale segments, properties needing fast replenishment without contracts or minimums.

The catch: Limited custom options. You’re buying from their catalog, not designing custom linens. For most properties, that’s fine.

1Concier

180+ years combined heritage from 2021 merger: Riegel Linen (founded 1838), T-Y Group, Harbor Linen

Among North America’s largest commercial linen suppliers. Hotel bed linens, bath linens, table linens, and custom textile programs. Scale enables competitive pricing with consistent quality across large orders, though their sweet spot is multi-property operators ordering 5,000+ pieces quarterly.

Lead time: 2-3 weeks standard stock, 6-8 weeks custom programs

Serves major chains and independent properties, but minimum orders run higher than DZEE—expect $2,500-5,000 minimums for initial orders, dropping to $1,000 for reorders. Their custom embroidery and jacquard weaving capabilities justify the minimums if you need branded textiles, but overkill for properties buying white linens.

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Guest Amenities & Toiletries

Amenities create first impressions, but most hotels overthink this category. Guests notice missing amenities more than premium formulations. A well-stocked bathroom with mid-range products beats a minimalist setup with luxury brands.

Hunter Amenities

Global leader | 40 years experience | 1,200+ employees | 100+ countries | ISO-certified | Lead time: 3-5 days stock items, 8-12 weeks custom

Shampoo, conditioner, body wash, bar soaps, lotions, dental kits, shaving kits, vanity kits, sewing kits, shower caps, cotton products, custom branded amenities. Serves every tier from budget motels to ultra-luxury resorts. Major chains use them for consistency across thousands of properties.

Custom capabilities: Full branding, proprietary scent development, packaging design services. Refillable dispensers reduce plastic waste, biodegradable formulations meet eco-conscious guest expectations, sustainable packaging options available. Global manufacturing presence reduces supply chain risks.

The reality: Hunter’s lead times stretched during 2024’s spring rush—something to plan for if you’re opening properties March through June. Their custom minimum orders run 10,000+ pieces, making them impractical for properties under 100 rooms unless you’re doing basic customization (logo on stock packaging).

For stock items, their pricing sits 10-15% above DZEE or regional suppliers, but the quality consistency justifies the premium for chain operations needing identical products across locations.

Best for: Multi-property chains, luxury hotels needing custom scents, properties over 150 rooms wanting branded amenities.

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What Most Guides Won’t Tell You

Lead times matter more than price. A supplier 20% cheaper doesn’t help when your property opens in 8 weeks and they need 12. Plan furniture procurement 6 months before opening, linens 3 months before, and keep a 30-day buffer for delays.

"Free shipping" isn’t free. It’s built into pricing. HD Supply’s "freight-free delivery" costs 8-12% more than competitors offering "paid shipping" when you compare identical items. Do the math on your specific order.

Sustainability certifications vary wildly. Some suppliers self-certify. Others undergo third-party audits. LEED, Green Seal, and FSC matter. "Eco-friendly" on a website doesn’t.

GPOs push preferred suppliers hard. They’re incentivized to steer you toward partners who pay the highest commissions. The "preferred" supplier isn’t always the best supplier—it’s the one with the best GPO contract. For commodity items, get quotes outside the GPO network before committing.

Emergency orders cost 40-60% more. Every supplier has expedited shipping. You’ll pay through the nose. Build inventory buffers.

Custom work takes longer than estimated. Suppliers quote 12 weeks, plan for 16 weeks. About 30% of custom furniture orders miss initial delivery dates based on industry patterns.

Return policies matter. DZEE accepts returns within 30 days. HD Supply charges 25% restocking fees. American Hotel Register varies by item. Ask before ordering, especially on first orders where you’re testing quality.

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Choose Based on Your Situation

Opening a new property: Order furniture 6 months out (Kimball for luxury, Northland for boutique/midscale). Order linens 3 months out (DZEE for fast turnaround, 1Concier for custom). Order amenities 2 months out (Hunter for chains, regional suppliers for independent).

Replacing a category: Get quotes from three suppliers. Don’t default to your current vendor. Test samples before bulk ordering—launder towels 5 times, sleep on sheets 3 nights. Commercial-grade quality feels different than retail.

Budget property under 60 rooms: DZEE Textiles for linens, American Hotel Register for operating supplies, skip GPOs unless spending $500k+ annually.

Midscale property 60-150 rooms: HD Supply or American Hotel Register for one-stop shopping, DZEE for linens if you want to save 25%, join Entegra if you’re spending $750k+ annually.

Luxury property 150+ rooms: Guest Worldwide’s Gilchrist & Soames for amenities, Kimball for furniture, join Avendra if multi-property operation. The GPO fee pays for itself in contract management alone.

Multi-property chain: Join a GPO (Entegra or Avendra depending on international exposure), establish backup suppliers outside the GPO network for 20-30% of purchases, negotiate direct contracts for high-volume commodity items.

Property Type	Primary Supplier	Backup/Specialty	When to Join GPO
Budget <60 rooms	American Hotel Register	DZEE Textiles	Skip it
Midscale 60-150 rooms	HD Supply	DZEE + Regional	$750k+ spend
Luxury 150+ rooms	Guest Worldwide	Kimball + Hunter	Always
Multi-property chain	Entegra/Avendra	Direct contracts	Always

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Bottom Line

Start with Guest Worldwide or HD Supply if you want everything from one place and can tolerate 5-7 day lead times. Join Entegra if you’re spending over $500k annually and don’t want to manage procurement yourself. Use DZEE for linens if you’re budget-focused or need fast turnaround. Go with Kimball for luxury custom furniture if you have 16 weeks, Northland if you have 10 weeks and like Pacific Northwest aesthetic.

Everything else is details you’ll learn by ordering samples and testing in your actual operations. No supplier is perfect. They all have strengths, weaknesses, and categories where they excel versus categories where they’re merely adequate.

The suppliers who’ll still be standing in five years are the ones who can deliver next-day, not just promise it. Supply chains remain fragile post-pandemic. Dual-source your critical categories, maintain 30-day inventory buffers on high-turnover items, and build relationships with regional suppliers who answer phones on weekends when your national distributor doesn’t.

This guide uses publicly available sources: company websites, industry reports⁵, trade publications, and business directories. Revenue and employee figures reflect most recent available data. Lead times and minimum orders were verified through direct supplier contact where possible, estimated based on industry norms where not.

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